Bug Reports

Reports should include:
  • Game area
  • URL to the buggy page
  • What did you do? What happened? What did you expect to happen instead?
  • Optional but useful: Screenshots, videos, device info
[?][BETA] Massive lag,logging out, pages not loading and more
Not sure where lag-related issues should be posted, so I will just post here. Ever since today, the server has slowed down a lot. Here are the issues I have encountered today: *while breeding I have to reload the page because the mare I am trying to breed dosen't load, or the stallion I am trying to use hasn't loaded in. Have to refresh the page constantly. On rare occasions,when I have bred 2 horses and the game is sending me back to horses page, I get stuck in "limbo" (blue page). Horses profile dosen't load in. * When testing genes I have to reload the page 2-3 times to get the tab to load in and get the horse to appear in select horses tab. If the horse dosen't load in, I can't do anything (I usually run the check from horses profile page,so I don't have to select them from drop-down). *While going to horses page,I get stuck at neverending spin-circle-against-dark-background. Usually I don't have to look at the dark background for more than 2-5 seconds max on a good day. Today,that dark loading page is visible for 10-15 sec. On rare occasion,horses image never loads (one of my horses showed that dark background and loading circle for 5min...image never loaded) https://www.youtube.com/watch?v=63T18I4__qE 1minute long recording of neverending loading. Recording is 1min, but it lasted...forever.Refreshed the tab when I hit 3min loading and nothing happened. * Getting request to put in beta login and password at random times. Sometimes I have to do it once,sometimes I have to redo it over and over (since I play in multiple tabs,unless I put in that login info again in ALL of them,that pop-up keeps showing up each time I have to load new page) * Getting randomly logged out completely despite being in the middle of something. I have "remember me" checked. When I get logged out, the "remember me" is no longer marked and I have to mark it again. *Aging foal takes quite some time. Most of the time,after I have clicked on "age up" and confirmed the choice,the site does nothing...I can click age up and confirm the action several times before the site reacts. Using: Chrome on Asus laptop. Disabled all my extentions on Chrome to see if the issue would get resolved: it wasnt,the issues persisted. Live version of HR is working just fine regardless if I have extensions enabled or disabled. Loading horses image takes barely 1-3sec for me there, and testing genes,as well as breeding,is quick and lagfree. I have never experienced neverending image loading on live (yet). https://www.whatsmybrowser.org/b/Y512K (java and flash installed)
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under review

[][V1-V2][Foundation] FT not subtracting properly on the UI when buying horses - issue may also be present on live
Please note: I'm unable to reproduce this and [HRC-1928] on live since I don't have sufficient resources (mainly space and foals worthy of aging) and I can't report it on live since I'm not allowed to attach screenshots/videos from beta there. However, I bought two foals on live today and my FT went from 1452 to 1451 after first one was bought and then stayed on 1451 after second one was bought so I assume that the problem may also be present there. This is a similar situation to report [HRC-1928] but with FT for foundation purchases. HRC is taken after every single foal. Issue: FT isn't subtracted from the UI after every purchase. I recorded buying 16 foals in a row and here are the results: FT on start: 101 FT on the end: 85 FT used: 16 (correct amount) Horse 1 - FT after purchase: 101 Horse 2 - FT after purchase: 99 Horse 3 - FT after purchase: 99 Horse 4 - FT after purchase: 97 Horse 5 - FT after purchase: 97 Horse 6 - FT after purchase: 95 Horse 7 - FT after purchase: 95 Horse 8 - FT after purchase: 95 Horse 9 - FT after purchase: 92 Horse 10 - FT after purchase: 92 Horse 11 - FT after purchase: 90 Horse 12 - FT after purchase: 90 Horse 13 - FT after purchase: 88 Horse 14 - FT after purchase: 88 Horse 15 - FT after purchase: 86 Horse 16 - FT after purchase: 86 FT after page refresh: 85 Including video of the purchase process, as well as HRC bank log. Video: https://drive.google.com/file/d/1y0aEVv0K-CZVN58rVNrEkxnnIh5VpEUk/view?usp=drive_link
1
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under review

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