[Backlog][HRD-715][Notification] Not clearing after being read
under review
dubowell
New little bug popped up today. I was told i had three notifications. However, when i clicked on it I only had 1. Also, it didn't self clear. Usually when i click notifications, and view them they'll clear when i refresh the page. I refreshed the page several times and it did not clear. I had to physically hit the "read all". I usually don't have to do this. Is this a new feature? where we have to physically hit the read all? or is this a bug
Sparrowhawk
under review
Keeping this open until more people comment/report this exact issue.
As far as I know: It's usual to clear the notifications via the button, since sometimes notifications are covering one page, that the second page still needs to get cleared after pressing the button once. Does that make sense?
dubowell
Sparrowhawk Yes, I have had that happen in live. However, in this case it was only 2 notifications. an as you can see it was telling me 2, but there was only one. There were none on the other pages and I check / clear my notifications frequently...
In live, and even in beta before, I rarely have to use the button to clear notifications. I just click and refresh and they get read... in this instance that wasn't working.
Sparrowhawk
dubowell: Thank you for elaborating! I will log it in our system, so we can work towards a fix in the future.